On September 7, 2025, a dispatcher at Guilford Metro 911 helped prevent a sexual assault after receiving a distress call from a woman who was being attacked. The dispatcher’s quick thinking, combined with advanced location technology, enabled authorities to apprehend the suspect in under five minutes.
What Happened
At 5:30 a.m. on September 7, 2025, a woman called Guilford Metro 911, secretly seeking help while a would-be attacker approached her. Alexis Johnson, a master-level telecommunicator at the call center, was sitting next to the dispatcher handling the call when she realized the severity of the situation.
The caller, under duress, managed to provide details about the attack while also discreetly gathering information for the dispatcher. Johnson quickly activated the Rapid SOS locator tool, which pinpointed the woman’s location. Within moments, Johnson identified the nearest available law enforcement units and sent them directly to the victim’s location.
Quick Response Saves the Day
The dispatcher’s efforts were crucial in enabling a swift response. Within just three minutes, deputies from the Guilford County Sheriff’s Office arrived at the scene, and within five minutes, they had the suspect in custody. The Greensboro Police Department arrived a minute later to assist, and law enforcement immediately contacted Guilford Metro 911 to thank them for their timely and effective response.
Acknowledging the Dispatcher’s Role
Johnson, who was present at the call center when the incident unfolded, praised both the victim and the technology for the successful intervention. “We’ve been looking for this guy, and we’ve finally gotten him off the streets,” Johnson recalled hearing from law enforcement. She credited the victim’s bravery in providing critical details during the call and the efficiency of the Rapid SOS system in helping track the suspect.
Final Thoughts
This incident highlights the vital role that 911 dispatchers and advanced technology play in responding to emergencies and saving lives. The quick thinking and teamwork at Guilford Metro 911 prevented what could have been a devastating crime and ensured the suspect was brought to justice.
Closing Line:
This story may be updated with more information as it becomes available.
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